Verdict Override Rules

Verdict Override rules allow you to override Threat, Spam, and/or Graymail verdicts that match the criteria specified by the rule. Messages are marked with a Neutral verdict and are not remediated. Messages where the verdict was overridden do not appear on the Impact report.

Verdict Override rules:

  • Apply to Threats, Spam, and/or Graymail.

  • Specify allowed sender email addresses, sender domains, or sender IP addresses (IPv4 or CIDR block).

  • Can have up to 50 criteria per rule. That is, 50 email addresses, domains, or IP addresses.

There is a limit of 20 active rules. Rules can be deactivated or deleted.